Returns & Exchanges

At The Earthly Alternative, we want you to love your natural glow, which is why we offer a 30-day window for returns on products that do not meet your expectations. To maintain our commitment to sustainability, we encourage mindful shopping and offer full refunds or store credit for eligible items.

1

Initiate Your Request

Email our support team with your order number and the reason for your return to receive a pre-paid shipping label.

2

Prepare the Package

Securely pack the item in its original eco-friendly packaging to ensure it arrives back to us safely and sustainably.

3

Ship It Back

Drop off your package at any authorized carrier location using the provided label within 7 days of approval.

4

Receive Your Refund

Once our team inspects the return, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing